A lot of companies will tell you they have a “can-do” attitude. We live it, if we don’t, call our President, Jeffrey Cohen, at 1.800.572.BECO.
To take care of you and what your business needs from us every day without exception.
- • We get to know you and your business
- • We proactively contact you to ensure your needs are being met
- • Our privately held ownership enables us to accommodate your flexible lease requirements
- • We ensure that our buildings are well maintained and cared for
- • We provide you with all relevant contacts when using our services
- • We notify you in advance and provide updates regarding any construction projects within your building
- • We strive to provide a safe, secure, and well lit office environment
To promptly respond to all requests and deliver the highest quality service.
- • Our preventative maintenance program ensure a comfortable work environment
- • If a problem arises, we communicate our steps for resolution promptly and professionally, utilizing your
- preferred mode of communication
- • A single BECO team member takes ownership of your inquiry until resolution
- • We address all service requests within 4 business hours with an intended resolution communicated within 24 hours
- • We follow-up on all service requests to ensure the job was completed to your satisfaction
To communicate with you in a straight-forward, transparent and proactive manner.
- •Amenities are not passed through in any lease charges or operating expenses; they are 100% complimentary for all tenants
- • We are transparent and upfront in our lease; there are no hidden or unexpected fees
- • We provide a simple pricing structure so you understand your lease and service charges
- • All invoices are straightforward and easy to understand with a clear breakdown of all charges
To listen to what you say and use it to improve what we do.
- • We solicit and value feedback as improvement occurs through tenant involvement and interaction
- • We regularly survey a cross-section of tenants to align and optimize our services portfolio
- • Send us your comments and concerns to firstname.lastname@example.org
To do what we say we will do, when we say we will do it.
- • We fulfill our responsibilities as detailed in the lease
- • We execute a high quality of work and service for all clients throughout our portfolio
- • We ensure that all construction and renovations are completed on time, on budget, and delivered as promised with continuous communication during the process