Building Hours: Building hours are Monday–Friday, 6:00 a.m.–6:00 p.m. Outside of these hours HVAC service is not provided. Overtime HVAC can be scheduled with advance notice for an additional fee by placing a service request at www.beconet.com/service-request.

Building Access: Access to BECO Suites is 24 hours a day, 7 days a week, 365 days per year.  You'll receive electronic access key fobs for building access.

Please email your Property Manager, Victoria Alexander,  with a list of employees who need building access. We will use this information to provide and assign an access device to each employee listed. Should you transfer a device to another employee, please make sure to notify us, so we can register the device to the new user.

Please report any lost or devices not returned to us immediately so they can be deactivated. Replacement devices are $15 each.

Suite Access: All keys in the building are keyed to the building master keyway for emergency purposes. If you ever need a lock changed, please make sure to schedule this through BECO. Key copies can be made as needed in-house for an additional cost.

If there is ever an issue within your space or the common areas of BECO Suites, please visit www.beconet.com/service-request to submit a service request.

Common service requests include outlets or lights not working or doors not functioning properly.

License fees/rent are due monthly on the 1st of the month.

The best way to pay your initial deposit and rent without a fee is through ACH payment via your bank with the following information:

Bank: Wells Fargo Bank, N.A.
Account Name: BRIT Limited Partnership BRIT Hallmark LLC
Account Number: 2000009200414
ABA/Routing Number: 051400549

Credit card payments are also accepted, but require a 3% processing fee. To pay with a credit card, visit: https://www.beconet.com/payment

Please send your billing contacts' names and email addresses to Victoria Alexander to be set up in our online payment portal for future payments. The billing contacts will receive an email from Yardi for account setup.

Please be sure to schedule your move with us in advance and provide us with a COI for your moving vendor per the details below.

• • Large office moves (more than two elevator loads) may only occur on the weekends or after 6:00 p.m. Monday through Friday. Please make sure masonite or other acceptable floor covering to protect the lobby and elevator floors are installed for the entire moving pathway in the building.
  • Large deliveries (Less than two elevator loads) may be taken between the hours of 9:30 a.m. to 11:30 a.m. and 1:30 p.m. to 4:30 p.m., Monday through Friday.
  • If the move involves the utilization of a professional moving company or furniture delivery personnel, a Certificate of Insurance with us listed as the additional insured is required.

Please contact Verizon or Comcast to provide you with Internet and phone services.

If you use Verizon Fios, below is the contact info for a rep who can help you with a move order and setting up a new account.

Evan Reese
Verizon Fios Mid Atlantic
412.901.3219
even.reese@verizonvp.com

Our phone system and cabling preferred vendor is Delta Intellicom.

We will provide a key for your mailbox. Mail carriers deliver to the building during regular building hours, and mail is distributed before the end of each business day. To ensure the best service possible, we recommend updating your delivery hours and instructions for each major carrier. For your convenience, below are links for setting up delivery instructions. Please note, you may not register to receive mail at your new address prior to the start of your lease agreement.

• • USPS
  • FedEx
  • UPS
  • Amazon

There is a FedEx dropbox located in the building.

Please email Victoria Alexander to confirm the company name you would like displayed on the sign outside of your suite and the building directory.

Our janitorial provider cleans the interior office space Monday-Friday from approximately 5:00 PM- 10:00 PM. Their services include cleaning the floors (mopping, vacuuming, and periodic waxing), dusting furniture, and waste pick up. If trash/recycling is not placed in a waste bin, it must be marked “TRASH” or “BASURA” to be picked up.

We understand that accidents happen. Please notify us via service request at www.beconet.com/service-request if a spill or other incident occurs, so we can work together to minimize potential staining or damages.

• • Conference Rooms: To reserve a BECO Suites conference room or the main building conference room, visit: www.mybecosuite.com
  • Kitchen: We offer a community kitchen  that includes a stocked coffee machine, a community refrigerator, and a microwave. Please be courteous to your BECO Suites neighbors when using the common areas.

Click here to learn more about on-site experiences at The Hallmark Building. Become a fitness center member, take a break in the nature lounge, or reserve the living room for a meeting.

Use this link to register for building and event notifications via email. Throughout the year, BECO offers a variety of events (in-person and virtual) for you and your team members. You can find recordings of our virtual events on demand on our website in The Green Room.

We're always looking for feedback, so please share any ideas for programming or ways we can help you succeed with your community manager.

Click here to download the Hallmark Building handbook, which includes building policy and procedures as well as other helpful information you may need.